Shipping Information

We ship SVOD Project programmers and original accessories worldwide from our EU-based warehouse.

This service is provided by Chipsetpro.com, an authorized distributor of SVOD Project products.

Orders placed before 10:00 AM (business days) are typically dispatched the same day.

Estimated Delivery Times

Delivery times are estimates and may vary depending on customs processing and local courier services.

All orders include tracking information.

A tracking number is sent via email once your order has been dispatched
You can also monitor shipment progress via the Track Order page on our website

For orders shipped outside the European Union:

Shipments may be subject to customs duties, VAT, or import taxes
These charges are determined by the destination country
All import-related fees are the responsibility of the recipient and are not included in our shipping costs

If your order is lost in transit or arrives damaged:

Please contact us within 7 days of delivery at support@svod-programmer.com
Include your order number and, if applicable, photos of the damage

We will investigate the issue and arrange a replacement or refund in accordance with our shipping and insurance policies.

Shipping times may be affected by public holidays, peak seasons, or customs delays
We recommend using express shipping for time-sensitive orders
All shipments are dispatched from the European Union

svod-programmer.com is operated by Chipsetpro.com as an independent, authorized distributor, not the manufacturer
Product availability, shipping, and logistics are managed by the distributor
All product names and trademarks belong to their respective owners