Конфіденційність

Last updated: April 2026

This Privacy Policy explains how personal data is collected, used, and protected when you visit svod-programmer.com or purchase products through the site.

This website is operated by Chipsetpro.com (“we”, “our”, “us”), an authorized distributor of SVOD Project products. We are the data controller for the purposes of the EU General Data Protection Regulation (GDPR).

1. Data We Collect

We may collect and process the following categories of personal data:

  • Account Data
    Name, email address, shipping/billing address, and phone number provided during account creation or checkout
  • Order Data
    Purchased products, order value, transaction history, and delivery details
  • Payment Data
    Payments are securely processed by Stripe. We do not store or have access to full card details
  • Technical Data
    IP address, browser type, device information, and essential cookies required for website functionality
  • Communication Data
    Information you provide when contacting us via email, forms, or support requests

2. How We Use Your Data

We process personal data for the following purposes:

  • To process and deliver orders
  • To provide customer and technical support
  • To send order confirmations and shipping updates
  • To comply with legal, accounting, and tax obligations
  • To maintain and improve our website and services (using aggregated or anonymized data where possible)
  • To ensure security, fraud prevention, and system integrity

3. Legal Basis for Processing

We rely on the following legal bases under GDPR:

  • Contract performance — to fulfill orders and provide services
  • Legal obligation — to comply with tax and accounting regulations
  • Legitimate interest — for website operation, security, and business administration

Where required, we will request your consent (e.g., for non-essential cookies or marketing communications).

4. Data Sharing

We only share personal data with trusted service providers where necessary to operate our business:

  • Payment processing: Stripe (GDPR-compliant)
  • Shipping providers: Courier services responsible for delivery
  • Email services: Providers used for transactional communications

All processors are contractually obligated to handle data in accordance with GDPR and applicable data protection laws.

We do not sell, rent, or trade personal data to third parties.

5. Data Retention

  • Order and invoice data is retained for up to 10 years to comply with EU tax and accounting regulations
  • Account data is retained while your account remains active
  • You may request deletion of your personal data at any time, subject to legal retention requirements

6. Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict or object to processing
  • Request data portability

To exercise these rights, please contact us using the details below. We may need to verify your identity before processing requests.

7. Cookies

We use essential cookies required for the operation of the website (e.g., shopping cart, login sessions).

Where applicable, non-essential cookies (analytics or marketing) will only be used with your consent via a cookie banner.

8. Contact

For privacy-related questions or to exercise your rights, please contact:

Email: privacy@svod-programmer.com

9. Compliance & Transparency

  • This website is operated by Chipsetpro.com as an independent, authorized distributor, not the manufacturer.
  • SVOD Project does not control or process customer data collected through this website unless explicitly stated.
  • All data processing is conducted in accordance with EU GDPR (Regulation (EU) 2016/679).